Joe Williams operates joewills.com and is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.
What we collect
Information you give us
- Contact details (name, email) when you get in touch or sign up
- Payment information processed through Stripe or PayPal (we don't store card details)
- Information shared during consultancy or coaching sessions
Information collected automatically
- Basic analytics data (pages visited, time on site, general location)
- Browser type and device information
- Cookie data for preference tracking
How we use your data
- To respond to your enquiries
- To deliver products and services you've purchased
- To send updates you've opted into
- To improve our services
- To process payments
- To prevent fraud
Data sharing
We don't sell your data. Ever. We only share data with:
- Payment processors (Stripe, PayPal)
- Email service providers (Brevo)
- Analytics services
- Legal authorities when required by law
Your rights
You can:
- Request access to your data
- Correct any inaccuracies
- Request deletion of your data
- Unsubscribe from marketing at any time
- Export your information
To exercise any of these rights, get in touch.
Security
We use SSL encryption and rely on secure third-party services for payments. Cookie management is available through your browser settings.
Data retention
We keep your information only as long as needed to provide our services and meet legal requirements. Third-party services may process data internationally with appropriate protections in place.
Company details
Joe Wills Ltd, registered in England and Wales (company number 07455058).